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Thank you for shopping at Phoenix Nutraceutical, Inc.

If you’re not happy with your purchase, we’re more than happy to help you.


You have 15 number of days to return an item from the date that you purchase it.


Once we have received your item, we will let you know that we’ve received it.  We will let you know the status of your refund as soon as possible.  We will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in 10 days.


You will be responsible for paying the costs of shipping your item back to us.  The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.

If you have any further question regarding your refund, please, don’t hesitate to contact us to find out more.